Michigan Restaurant Association
Audio-Visual Catalogue
The following VCR Audio-Visual Cassette Training tapes are available
from the Michigan Restaurant Association Loan Library. Loan Library
items are available to members only. To order cassettes, fill out our order form and submit it to MRA. If you wish to purchase a video, we will
invoice you by mail. You may also order tapes by calling the MRA
office at (517) 482-5244. Please have the video reference number
ready.
Beer, Wine and Alcohol Service
Training for lntervention Procedures by Servers of Alcohol: Hotel. Provides guidelines and skills training for spotting cues of
overdrinking, serving, and handling situations for servers of
alcohol in a hotel atmosphere. REF.# AS-001
Training for Intervention Procedures by Servers of Alcohol: On
Premises. Provides guidelines and skills training for spotting cues of
overdrinking, serving, and handling situations for servers of
alcohol on premises. REF.# AS-002
Training for Intervention Procedures by Servers of Alcohol: Social
Function. Provides guidelines and skills training for spotting cues of
overdrinking, serving, and handling situations for servers of
alcohol at a variety of social functions. REF.# AS-003
Wine Training Series. Wine offers tremendous profit potential for restaurant operators.
But, it's not as simple as buying various types of wine and putting
them on the menu. This series focuses on the important aspects
of creating or reinforcing a successful wine sales program. This
tape is divided into three parts (on one tape only): Merchandising
Strategies, Wine Server Selling Skills, and Wine from Vine to
Glass. REF.# AS-004
Employee Relations
Conducting Effective Group Training. This video dramatizes and presents models of behavior so managers
can learn and refine their supervisory skills and apply them to
any foodservice environment. By practicing the behavior shown
on the videotape, managers can learn to hire, develop, and retain
exceptional employees. REF.# ER-001
Conducting Positive Performance Appraisals. This video dramatizes and presents models of behavior so managers
can learn and refine their supervisory skills and apply them to
any foodservice environment. By practicing the behavior shown
on the videotape, managers can learn to hire, develop, and retain
exceptional employees. REF.# ER-002
Interviewing and Hiring Employees. This video dramatizes and presents models of behavior so managers
can learn and refine their supervisory skills and apply them to
any foodservice environment. By practicing the behavior shown
on the videotape, managers can learn to hire, develop, and retain
exceptional employees. REF.# ER-003
Managing Employee Performance Problems. This video dramatizes and presents models of behavior so managers
can learn and refine their supervisory skills and apply them to
any foodservice environment. By practicing the behavior shown
on the videotape, managers can learn to hire, develop, and retain
exceptional employees. REF.# ER-004
Motivating Your Employees. This video dramatizes and presents models of behavior so managers
can learn and refine their supervisory skills and apply them to
any foodservice environment. By practicing the behavior shown
on the videotape, managers can learn to hire, develop, and retain
exceptional employees. REF.# ER-005
Employee Training
A Warm Welcome. Discusses accommodating physically handicapped patrons. REF.# ET-001
Kitchen Safety...It's Up to You! This video is designed to be a basis upon which to build a safe
work place. FOR SALE ONLY - NOT FOR LOAN. $30.00 per tape. REF.# ET-002
Financial
Tips & Taxes. Explains why and how restaurant employees should report and pay
taxes on their total income including tips. Through a realistic
dramatization, tip reporting procedures, including use of forms
W4, 4070A and 8027, are explained. The tape concludes with a statement
by an IRS spokesman. This tape dramatizes both the waitperson's
responsibility in regard to tip reporting and the procedures through
which tips are reported. REF.# FI-001
Governmental Relations
B.I.T.E Back. A message from Herman Cain, President and Chairman of the Board
of the National Restaurant Association. Discusses how the foodservice
industry can organize itself to be a strong voice for the industry
against the ever-increasing growth of government and it's impact
on the industry through taxes. REF.# GR-001
Lobbying Your Congressman. Provides tips on how to effectively communicate your positions
on issues facing the foodservice industry or your business. REF.# GR-002
Sanitation
The AIDS Issue. A Videotape for Foodservice Management. How to deal with the
issue of AIDS in a foodservice environment. REF.# SI-003
AIDS: What You Need to Know. How to deal with the issue of AIDS in a foodservice environment.
REF.# SI-001
Food Safety is No Mystery. This video will help your commitment to food safety produce results.
It was developed by the USDA's Food Safety and Inspection Service,
in response to a growing number of outbreaks of food-borne illness,
particularly in institutions where residents are the very young,
the ill, or the aging, and therefore are particularly vulnerable
to the effects of disease. REF.# SI-002
Food Service Handling & Evaluation of Seafood Products. Discusses the latest in seafood trends and proper handling from
the receiving truck to restaurant refrigeration and finally to
the table. The tape also stresses how important it is to know
your supplier. Consistent handling of the product guarantees consistent
quality. REF.# SI-004
Opportunities in Foodservice
The Achiever's Choice. A foodservice industry film that showcases
the scope, challenges, excitement, and opportunities for success
in the fast-paced foodservice industry. Reaching out to students
in all professional disciplines such as marketing, finance, human
relations, accounting, computer sciences, communications, etc.
The Achiever's Choice highlights the tremendous opportunities
for success in these fields of concentration and encourages the
selection of foodservice as a career choice. REF.# OF-001
People Who Care. Discusses career opportunities in the foodservice industry. REF.# OF-003
Welcome in the Future. A combination music/educational video designed to increase awareness
among middle and secondary school students of short-term employment
and life-long career opportunities in hospitality and tourism.
Welcome in the Future also focuses on the hundreds of hospitality
and tourism education programs at colleges and universities that
prepare students for careers in the industry. REF.# OF-002
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