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2002 ProStart Competition Highlights

Scholarships

School-to-Career

2 & 4 year schools

ProStart Materials

Lodging Management Program

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Lodging Operations Materials

Year 1 Student Materials
Student Textbook NO CODE $50.00
Special Value Pack - Save $300, 20 Student Textbooks plue one set of Teacher Resources NO CODE $1,000.00
Student Workbook NO CODE $20.00
Year 1 Teacher Materials
Teacher Resources (textbook, lesson plans, transparency masters, assessments, teacher's editon of the student workbook) NO CODE $300.00
Year 1 Videos
Purchase all 24 Videos (20% discount - you save $475.20) NO CODE $1,900.80
Purchase 10 Videos (15% discount - you save $148.50) NO CODE $841.50
Purchase 5 Videos (10% discount - you save $49.50)
10-Minute Trainer: Guest Service 550DVH $99.00
Improving Communication Skills 508Vh $99.00
Telephone Skills: Basics & Beyond 513VH $99.00
Delivering Quality Guest Service 512AVH $99.00
The Spirit of Hospitality - Light 517DVH $99.00
Welcome to Hospitality! Check In to Your Future 500VH $99.00
Hosting International Guests 590VH $99.00
10-Minute Trainer: Front Office 550AVH $99.00
Exceeding Guest Expectations 533A1VH $99.00
From Check-In to Check-Out 533D1VH $99.00
Solving Guest Problems 533B1VH $99.00
Housekeeping: Laundry Operations 537CVH $99.00
Housekeeping: Quality Guestroom Cleaning 537AVH $99.00
Housekeeping: Safety & Security 537BVH $99.00
Personal Grooming 560VH $99.00
Increasing Productivity: Teamwork 505AVH $99.00
Bloodborne Pathogens 523DVH $99.00
Moving and Lifting 523EVH $99.00
Safety & Security: Everyone's Job 588BVH $99.00
Key Control & Guest Privacy Today 583BVH $99.00
Employee Awareness & Problem Prevention 583AVH $99.00
ADA: Communication & Service Skills 559BVH $99.00
From Tension to Teamwork 546VH $99.00
Year 2 Student Materials
Student Textbook NO CODE $50.00
Special Value Pack - Save $300, 20 Student Textbooks plus one set of Teacher Resources (does not include student workbook) $1,000.00
Student Workbook $20.00
Year 2 Teacher Materials
Teacher Resources (textbook, lesson plans, transparency masters, assessments, teacher's edition of student workbook) NO CODE $300.00
Year 2 Videos
Purchase all 24 Vidoes (20% discount - you save $475.20) NO CODE $1,900.80
Purchase 10 Videos (15% discount - you save $148.50) NO CODE $841.50
Purchase 5 Videos (10% discount - you save $49.50) NO CODE $445.50
Diversity: The Face of Hospitality 589VH $99.00
ADA: The Hiring Process 559AVH $99.00
Leadership 557GVHT $99.00
You as a Supervisor 557IVHT $99.00
Improving Communications 557FVHT $99.00
Improving Communication Skills 508VH $99.00
Increasing Productivity: Teamwork 505AVH $99.00
From Tension to Teamwork 546VH $99.00
Motivation and Team Building 557BVHT $99.00
Handling Problems and Conflict 557DVHT $99.00
Personal Grooming 560VH $99.00
Time Management 557AVHT $99.00
Yield Management (includes 2 videos) 531VH $99.00
Staffing and Scheduling 557HVHT $99.00
Food and Beverage Suggestive Selling 540VH $99.00
Telephone Skills: Basics and Beyond 513VH $99.00
Sales Tips for Small and Economy Properties 574AVH $99.00
FastTrack Food Safety Essentials 570AVH $99.00
Food & Beverage Quality Service Skills (includes 2 videos 531VH $99.00
Reporting Tip Income 553VH $99.00
Better Banquets 542VH $99.00
Room Services 541VH $99.00

Please download order form , print off and fill out completely.

Fax to: (517) 482-7663 or
Mail to: Michigan Restaurant Association, 225 W. Washtenaw, Lansing, MI 48933

Please allow 2-3 weeks for delivery

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© 2001 by Michigan Restaurant Association
225 West Washtenaw - Lansing, MI 48933

General Contact Numbers:
Phone: 800-968-9668 or 517-482-5244 - Fax: 517-482-7663

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